Senior Managed Services Engineer

Managed Services · London and Surrey, Greater London
Department Managed Services
Employment Type Full time
Minimum Experience Senior Manager/Supervisor
Compensation Depending on experience

An outstanding opportunity to join a dynamic Data Analytics Consultancy.  We've been delivery Microsoft focused Data Analytics in the UK for many years and are recognised as a one of the leaders in our space across both SQL Server and Azure.

We value our people above all else and have a culture of knowledge sharing and development.  Our career development process means opportunities are unlimited; how fast you grow will be up to you.  You will get time to spend on R&D, on the latest technologies and training from some of the best in the industry.  We treat our clients’ business like it were our own and in turn we don’t have utilisation targets for our consultants.  We’re not big on hierarchy or layers of managers – our internal relationships are based on trust.  If you enjoy managing your own day with support when you need it, are self-aware and self-motivated, then we’re for you!   


We are looking for people that will lead us in our growth, innovate and mentor.  We need you to help us break and create the rules to continue to be a place admired for our people, culture and innovation - and to help us in being a place that everyone wants to work and no one wants to leave!

Tell me more...

The role operates as a key member of our Managed Services team ensuring that our customers enterprise level applications in the Data & Analytics arena are operating without incident.

This is a customer facing position. You will be working with our customers daily. You can expect to be mainly remotely located at one of our UK offices and occasionally working alongside our customers at their offices, so there will be some occasional travel.

Our UK offices are in Farnham and London, and the Bulgaria office is in Sofia.  The role can be based at either UK location. You’ll be working, collaborating and socialising with your colleagues across all three offices.

There will be a need to occasionally work outside of the normal office hours, but this can be remotely (from your home) and of course this time will be recognised and rewarded.

What will I be doing?

As a Senior Managed Services Engineer you will be expected to do the following:

  • Support the onboarding of clients through the delivery of Service Design & Transition activities
  • Ensure that technical knowledge is transferred and retained
  • Act as a technical point of escalation for the Managed Service we deliver to our clients
  • Collaborate on the definition and on-going improvement of internal processes;
  • And establish and refine technical best practices for delivering a premium Managed Service
  • Influence the design of solutions such that they are supportable, including input into delivery frameworks
  • Mentor the wider Managed Service team providing day to day direction where required

What experience/skills do I need?

  • Enterprise level engineering / development practices 
  • An attention to detail and a focus on continual improvement
  • Problem solving
  • Ability to identify opportunities and issues
  • Ability and attitude towards investigating and sharing new technologies
  • Willingness to learn based on feedback and able to help others develop
  • Strong written and spoken English
  • Interpersonal skills
  • Experience or/and interest in some of the following (but not limited to) technologies:
  • Microsoft SQL Server, Integration Services, Analysis Services, Azure Data Lake, Azure Data Factory, Azure SQL DW, Power BI etc.

What will I get in return:

  • A company that values its team above all else
  • A workplace you’ll love coming to every day
  • A flat hierarchy and no-door policy
  • Freedom to grow and a clear career path
  • Work colleagues who’ll soon be friends too
  • Competitive salary and profit share bonus
  • Great holiday allowance plus your birthday off
  • Trips to technical conferences (e.g. SQLBits)
  • All the usual perks (pension, healthcare blah blah) plus a few other cool ones

Things you won’t get:

  • Politics
  • A**e-kissing culture
  • Someone telling you how to do it
  • Somewhere to hide

Thank You

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  • Location
    London and Surrey, Greater London
  • Department
    Managed Services
  • Employment Type
    Full time
  • Minimum Experience
    Senior Manager/Supervisor
  • Compensation
    Depending on experience